Of course, people liked the pretty bottles, but then they would ask for more lotion. Soon, others who had tried the lotion were asking for it.
Finally, in 1996 Kristen abandoned the glass bottles and opted for the more practical plastic flip-top bottles that allowed her more time to concentrate on making lotion.
As her youngest son reached school age, she was able to explore cold process soap making. Soon to follow were scented body oils. Kristen dabbled in candles, for a short time, but her true passion was in skin care.
By 1997, developers had finally forced the destruction of Treasure Island as well as Laguna Canyon. Kristen and family moved to the coastal community of Encinitas in northern San Diego County. By this time, she had been nicked named the "Lotion Lady®" and was doing business under the name of Aurora Botanicals. Weather permitting, a large percentage of her sales were at the various craft shows and events in the San Diego area.
Lotion Lady® expanded to the internet in 1999 as LotionLady.com. This made it easier for those outside of San Diego to order from her. Many people have received Lotion Lady® skin care products as gifts. Others were tourists that tried it at local events and brought it home with them. They in turn have referred others. The nick name, Lotion Lady®, became so popular, it was trademarked.
Kristen was born in Kumamoto, Japan and is a naturalized U.S. citizen. She is a graduate of the University of Redlands. She is a former corporate banker.
Today, Kristen is the Lotion Lady® as well as full time mother. Her husband, Dan, is a retired AT&T engineer and her webmaster.